Sample Coordinator

• Responsible for processing (opening, unboxing, unpacking) organizing, and tracking samples

• Conduct Quality Assurance of all incoming samples with product data against merchandise

• Partner with merchandising team to obtain ETA’s (Estimated Time of Arrivals) and report data to requesting teams

• Manage sample logistics and work with partners to effectively communicate product prioritization

• Route and track samples according to order requirements and desired destinations

• Collaborates and works diligently to find solutions to sample challenges

• Adheres to schedule requirements and reports issues as needed to manage partner expectations

• Takes a keen approach to learning and researching product in order to enhance their ability to identify issues and inconsistencies in the merchandise

• Always mindful of the sample process and adds value by continuing to improve efficiency, streamlined procedures and proactive communication

Experience, Skills & Qualifications

• Require a High School GED/Diploma

• Preferred but not required: a certificate of completion for another form of further education such as an accredited business college, city college or university, or is in the process of doing so.

• Preferred but not required: Proficient working knowledge of Mac and PC computing platforms with excellent skills in Microsoft Office Excel and other Office programs.

• Experience with database management tools

• Excellent interpersonal skills, communication skills and English proficiency (verbal and written)

• Prior experience in retail, sample coordination or managing stock inventory will be highly regarded

• Has an acute sense of urgency, understands how to prioritize tasks according to critical needs and is extremely organized

• Ability to think and react in a high-energy, fast paced environment

• Proven ability to meet stringent deadlines

• Is obsessed with accuracy and pays great attention to detail

• Self-motivator, proactive, and works independently

• Position requires prolonged periods of time standing and kneeling

• Must be able to lift to 25 lbs.