Randstad
Associate Specialty Claims Consultant
Associate Specialty Claims Consultant
Position Type: Full-Time, Contract / Temporary (Approx. 6 Months, 848 Hours)
Location: Hybrid (Itasca, IL) or Fully Remote
Target Start Date: December 14, 2026
Compensation: $43 to $48/hour (W2 Pay Rate, commensurate with experience)
Schedule: Monday – Friday, 40 hours/week (8 hours/day)
About the Role
We are seeking an Associate Specialty Claims Consultant to join our Professional Liability Claims team. This role is responsible for managing moderately complex, specialized claims with minimal supervision, focusing on Miscellaneous Professional Liability and Supplemental Coverage lines (including Accountants, Lawyers, and Architects/Engineers).
This is an excellent opportunity for a claims professional with 2–5 years of liability experience to deepen technical expertise within specialized lines of business while collaborating closely with legal counsel, underwriting partners, and industry experts.
Key Responsibilities
Claims Management: Independently handle supplemental coverage matters including subpoenas, disciplinary proceedings, excess matters, notice-only matters, and assigned professional liability claims.
Coverage Analysis & Investigation: Lead thorough investigations, assess policy coverage, and prepare formal documentation such as reservation of rights and coverage position letters.
Financial Authority: Establish accurate reserves, authorize claim payments, and execute financial resolutions within designated authority limits.
Risk Transfer & Subrogation: Identify and actively pursue third-party risk-transfer opportunities and recognize subrogation potential to optimize recovery.
Litigation & Negotiation: Guide claim resolution strategies, negotiate settlements effectively, and manage the litigation process to achieve optimal outcomes.
Stakeholder Collaboration: Partner cross-functionally with underwriting, internal/external legal counsel, insureds, brokers, and independent adjusters.
Compliance & Reporting: Maintain complete, audit-compliant claim documentation; prepare large loss and reinsurance reports as required; coordinate with Special Investigation Units (SIU) on suspicious claims.
Required Qualifications & Experience
Experience: 2–5 years of liability claims handling experience (specialty or professional liability claims experience preferred).
Education: Bachelor’s degree or equivalent professional claims experience.
Negotiation & Decision-Making: Proven ability to analyze complex coverage scenarios, exercise sound judgment, and negotiate favorable resolutions.
Communication: Clear, professional written and verbal communication skills; adept at producing objective, factual work products and coverage correspondence.
Licensing: Active adjuster licensing or ability to maintain required jurisdictional licenses.
Technical Skills: Proficiency in digital claims management platforms and Microsoft Office Suite.
Core Competencies
Analytical Reasoning: Ability to evaluate multifaceted liability exposures and craft effective resolution plans.
Professional Insurance Acumen: Solid understanding of policy forms, contractual liability, and jurisdictional requirements.
Customer Centricity: High degree of responsiveness and empathy in managing sensitive, high-impact claims.
Planning & Desk Organization: Proven capacity to manage active workflows, deadlines, and project priorities effectively.
Work Environment & Physical Requirements
Choice of hybrid work (blended remote and office time in Itasca, IL) or 100% remote.
Standard desk environment utilizing dual monitors, phone/video platforms, and claims software.
Reliable, high-speed home internet connection required for remote arrangements.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.